Frequently Asked Questions
Get the answers to frequently asked questions about car insurance and Good2Go Auto Insurance®. Learn more about Good2Go Auto Insurance, how to get proof of insurance, what happens in the event of an accident, and more.
About Good2Go Auto InsuranceWhy should I choose Good2Go Auto Insurance? Who is MiniMo? What are Good2Go Auto Insurance's payment options? How do I get instant proof of insurance? What car insurance discounts are available?
Common QuestionsHow do I activate the Good2Go LifeSaver app? What happens if I buy or sell a car? What do I do if I move? What to do after a DUI? What if my auto insurance was canceled due to non-payment? Why does Good2Go want to move my vehicle to another facility? Should I file a police report for a loss or theft?
Car AccidentsWhat do I do after a car accident? Do I need to file a police report? Will my rates increase because of this accident? Will I have to pay the deductible if I was not at fault for the accident? What do I do if someone sues me as a result of my accident?
Auto Insurance ClaimsHow do I report a car insurance claim? What are the basic steps of handling a claim? What happens after I report the claim? How long will it take to handle my claim? If my damage does not exceed the deductible amount, should I still file a claim? Who do I call with questions about my claim? What do I do if I suspect someone of filing a fraudulent claim? What is a deductible?
Car RepairsWhat happens if my vehicle is "totaled" in an accident? Who should repair my vehicle? How long will it take to repair my vehicle? If I can't drive my car, can I rent a vehicle? How long do I have to pay premiums on a vehicle that was a total loss? Can I keep my vehicle if it is a total loss?
Help? Call 855-646-4661 Our support team is available 24/7
"Good2Go Auto Insurance customer service representatives are the best. I had a small fender-bender, and with their help, I received a check in just a few days. I had my car repaired and was back on the road in no time."
- Linda from New Jersey